Previous incidents

January 2026
Jan 22, 2026
1 incident

wh-backup-va01 is down

Downtime

Resolved Jan 22 at 04:25pm EET

wh-backup-va01 recovered.

1 previous update

Jan 20, 2026
1 incident

wh-backup-va01 is down

Downtime

Resolved Jan 20 at 06:34pm EET

wh-backup-va01 recovered.

1 previous update

Jan 18, 2026
1 incident

Network Dropouts in Singapore

Degraded

Resolved Jan 18 at 08:25pm EET

Our service provider has confirmed that the issue has been resolved. We have also verified this on our end and can confirm that the issue is now resolved.

2 previous updates

Jan 16, 2026
1 incident

Germany, EU is down

Downtime

Resolved Jan 16 at 05:49pm EET

Germany, EU recovered.

5 previous updates

Jan 15, 2026
1 incident

wh-backup-va01 is down

Downtime

Resolved Jan 15 at 05:15pm EET

wh-backup-va01 recovered.

1 previous update

Jan 10, 2026
1 incident

TX08 is down

Downtime

Resolved Jan 11 at 12:07am EET

TX08 recovered.

1 previous update

Jan 08, 2026
1 incident

AU07 is unstable

Downtime

Resolved Jan 09 at 11:55pm EET

All customers have been migrated off AU07 to a different node in Australia. If you're experiencing any issues after the migration, please let us know via a support ticket at https://wisehosting.com/supporttickets.php

8 previous updates

Jan 06, 2026
1 incident

Germany, EU is down

Downtime

Resolved Jan 06 at 10:41am EET

Germany, EU recovered.

3 previous updates

Jan 05, 2026
1 incident

wh-backup-va01 and Texas, US are down

Downtime

Resolved Jan 05 at 08:47pm EET

Texas, US recovered.

3 previous updates

Jan 02, 2026
1 incident

wh-backup-va01 and Texas, US are down

Downtime

Resolved Jan 02 at 12:52pm EET

wh-backup-va01 recovered.

7 previous updates

Jan 01, 2026
1 incident

Homepage and Texas, US are down

Downtime

Resolved Jan 01 at 08:59am EET

Texas, US recovered.

3 previous updates

November 2025
Nov 29, 2025
1 incident

Texas, US is down

Downtime

Resolved Nov 29 at 06:40pm EET

Texas, US recovered.

1 previous update

Nov 28, 2025
1 incident

Texas, US is down

Downtime

Resolved Nov 28 at 01:30pm EET

Texas, US recovered.

5 previous updates

Nov 27, 2025
1 incident

wh-backup-va01 and Texas, US are down

Downtime

Resolved Nov 27 at 08:06pm EET

Texas, US recovered.

3 previous updates

Nov 22, 2025
1 incident

Florida, US are down

Downtime

Resolved Nov 22 at 08:13am EET

Florida, US recovered.

1 previous update

Nov 21, 2025
1 incident

Network Dropouts in Germany

Degraded

Resolved Nov 24 at 08:30pm EET

The situation seems to have stabilized for now. We're still working on finding a long term fix to this.

Apologies for the inconvenience caused. If you have any questions or are experiencing timeouts, please open a ticket through the billing area.

3 previous updates

Nov 18, 2025
1 incident

Game Panel is down

Downtime

Resolved Nov 18 at 01:58pm EET

Game Panel recovered.

1 previous update

Nov 15, 2025
1 incident

Florida, US is down

Downtime

Resolved Nov 15 at 02:46pm EET

Florida, US recovered.

3 previous updates

Nov 14, 2025
1 incident

Texas, US is down

Downtime

Resolved Nov 14 at 05:38am EET

Texas, US recovered.

3 previous updates

Nov 08, 2025
1 incident

wh-backup-va01 is down

Downtime

Resolved Nov 08 at 04:38pm EET

wh-backup-va01 recovered.

1 previous update

Nov 05, 2025
1 incident

Texas, US and Florida, US are down

Downtime

Resolved Nov 06 at 01:56am EET

The issue appears to have stabilized. We will continue monitoring the situation and intervene if necessary.

4 previous updates

Nov 04, 2025
1 incident

Some services are down

Degraded

Resolved Nov 04 at 07:38pm EET

The issue appears to have stabilized. We will continue monitoring the situation and intervene if necessary.

2 previous updates