Previous incidents
AU07 is unstable
Updated Jan 09 at 02:47am EET
We have identified that the issue is related to either the CPU, RAM or motherboard of the server. We managed to migrate most of the game servers to a reserve machine but unfortunately some transfers were not able to finish before the system became too unstable to continue transferring.
If you are one of the customers who is not able to access their server, please open a ticket at https://wisehosting.com/supporttickets.php for further assistance.
7 previous updates
Germany, EU is down
Resolved Jan 06 at 10:41am EET
Germany, EU recovered.
3 previous updates
wh-backup-va01 and Texas, US are down
Resolved Jan 05 at 08:47pm EET
Texas, US recovered.
3 previous updates
wh-backup-va01 and Texas, US are down
Resolved Jan 02 at 12:52pm EET
wh-backup-va01 recovered.
7 previous updates
Homepage and Texas, US are down
Resolved Jan 01 at 08:59am EET
Texas, US recovered.
3 previous updates
Texas, US is degraded
Resolved Dec 31 at 05:05pm EET
Network has been stable for the last 24 hours, we'll continue monitoring the situation and intervene if necessary.
15 previous updates
wh-backup-va01 and Texas, US are down
Resolved Dec 28 at 05:26pm EET
wh-backup-va01 recovered.
1 previous update
TX08 is offline
Resolved Dec 27 at 04:50pm EET
Network has stabilized.
6 previous updates
Germany, EU is down
Resolved Dec 25 at 03:00pm EET
Germany, EU recovered.
3 previous updates
wh-backup-va01 is down
Resolved Dec 12 at 12:18pm EET
wh-backup-va01 recovered.
3 previous updates
wh-backup-va01 is down
Resolved Dec 11 at 01:31pm EET
wh-backup-va01 recovered.
1 previous update
wh-backup-va01 is down
Resolved Dec 10 at 03:08pm EET
wh-backup-va01 recovered.
1 previous update
wh-backup-va01 is down
Resolved Dec 09 at 06:11pm EET
wh-backup-va01 recovered.
1 previous update
wh-backup-va01 is down
Resolved Dec 08 at 05:16pm EET
wh-backup-va01 recovered.
3 previous updates
wh-backup-va01 is down
Resolved Dec 05 at 04:23pm EET
wh-backup-va01 recovered.
1 previous update
Texas, US is down
Resolved Nov 29 at 06:40pm EET
Texas, US recovered.
1 previous update
Texas, US is down
Resolved Nov 28 at 01:30pm EET
Texas, US recovered.
5 previous updates
wh-backup-va01 and Texas, US are down
Resolved Nov 27 at 08:06pm EET
Texas, US recovered.
3 previous updates
Florida, US are down
Resolved Nov 22 at 08:13am EET
Florida, US recovered.
1 previous update
Network Dropouts in Germany
Resolved Nov 24 at 08:30pm EET
The situation seems to have stabilized for now. We're still working on finding a long term fix to this.
Apologies for the inconvenience caused. If you have any questions or are experiencing timeouts, please open a ticket through the billing area.
3 previous updates
Game Panel is down
Resolved Nov 18 at 01:58pm EET
Game Panel recovered.
1 previous update
Florida, US is down
Resolved Nov 15 at 02:46pm EET
Florida, US recovered.
3 previous updates
Texas, US is down
Resolved Nov 14 at 05:38am EET
Texas, US recovered.
3 previous updates
wh-backup-va01 is down
Resolved Nov 08 at 04:38pm EET
wh-backup-va01 recovered.
1 previous update
Texas, US and Florida, US are down
Resolved Nov 06 at 01:56am EET
The issue appears to have stabilized. We will continue monitoring the situation and intervene if necessary.
4 previous updates
Some services are down
Resolved Nov 04 at 07:38pm EET
The issue appears to have stabilized. We will continue monitoring the situation and intervene if necessary.
2 previous updates