Previous incidents
Game Panel is down
Resolved Jan 31, 2026 at 06:03am UTC
Game Panel recovered.
5 previous updates
Connectivity Issues in Singapore
Resolved Jan 29, 2026 at 10:58am UTC
Singapore, AS recovered.
1 previous update
Germany, EU is down
Resolved Jan 28, 2026 at 05:47am UTC
Germany, EU recovered.
1 previous update
wh-backup-va01 is down
Resolved Jan 25, 2026 at 07:12pm UTC
wh-backup-va01 recovered.
1 previous update
wh-backup-va01 is down
Resolved Jan 24, 2026 at 11:06am UTC
wh-backup-va01 recovered.
1 previous update
Game Panel is down
Resolved Jan 23, 2026 at 08:40pm UTC
Game Panel recovered.
1 previous update
wh-backup-va01 is down
Resolved Jan 22, 2026 at 02:25pm UTC
wh-backup-va01 recovered.
1 previous update
wh-backup-va01 is down
Resolved Jan 20, 2026 at 04:34pm UTC
wh-backup-va01 recovered.
1 previous update
Network Dropouts in Singapore
Resolved Jan 18, 2026 at 06:25pm UTC
Our service provider has confirmed that the issue has been resolved. We have also verified this on our end and can confirm that the issue is now resolved.
2 previous updates
Germany, EU is down
Resolved Jan 16, 2026 at 03:49pm UTC
Germany, EU recovered.
5 previous updates
wh-backup-va01 is down
Resolved Jan 15, 2026 at 03:15pm UTC
wh-backup-va01 recovered.
1 previous update
TX08 is down
Resolved Jan 10, 2026 at 10:07pm UTC
TX08 recovered.
1 previous update
AU07 is unstable
Resolved Jan 09, 2026 at 09:55pm UTC
All customers have been migrated off AU07 to a different node in Australia. If you're experiencing any issues after the migration, please let us know via a support ticket at https://wisehosting.com/supporttickets.php
8 previous updates
Germany, EU is down
Resolved Jan 06, 2026 at 08:41am UTC
Germany, EU recovered.
3 previous updates
wh-backup-va01 and Texas, US are down
Resolved Jan 05, 2026 at 06:47pm UTC
Texas, US recovered.
3 previous updates
wh-backup-va01 and Texas, US are down
Resolved Jan 02, 2026 at 10:52am UTC
wh-backup-va01 recovered.
7 previous updates
Homepage and Texas, US are down
Resolved Jan 01, 2026 at 06:59am UTC
Texas, US recovered.
3 previous updates
Texas, US is degraded
Resolved Dec 31, 2025 at 03:05pm UTC
Network has been stable for the last 24 hours, we'll continue monitoring the situation and intervene if necessary.
15 previous updates
wh-backup-va01 and Texas, US are down
Resolved Dec 28, 2025 at 03:26pm UTC
wh-backup-va01 recovered.
1 previous update
TX08 is offline
Resolved Dec 27, 2025 at 02:50pm UTC
Network has stabilized.
6 previous updates
Germany, EU is down
Resolved Dec 25, 2025 at 01:00pm UTC
Germany, EU recovered.
3 previous updates
wh-backup-va01 is down
Resolved Dec 12, 2025 at 10:18am UTC
wh-backup-va01 recovered.
3 previous updates
wh-backup-va01 is down
Resolved Dec 11, 2025 at 11:31am UTC
wh-backup-va01 recovered.
1 previous update
wh-backup-va01 is down
Resolved Dec 10, 2025 at 01:08pm UTC
wh-backup-va01 recovered.
1 previous update
wh-backup-va01 is down
Resolved Dec 09, 2025 at 04:11pm UTC
wh-backup-va01 recovered.
1 previous update
wh-backup-va01 is down
Resolved Dec 08, 2025 at 03:16pm UTC
wh-backup-va01 recovered.
3 previous updates
wh-backup-va01 is down
Resolved Dec 05, 2025 at 02:23pm UTC
wh-backup-va01 recovered.
1 previous update
Texas, US is down
Resolved Nov 29, 2025 at 04:40pm UTC
Texas, US recovered.
1 previous update
Texas, US is down
Resolved Nov 28, 2025 at 11:30am UTC
Texas, US recovered.
5 previous updates
wh-backup-va01 and Texas, US are down
Resolved Nov 27, 2025 at 06:06pm UTC
Texas, US recovered.
3 previous updates
Florida, US are down
Resolved Nov 22, 2025 at 06:13am UTC
Florida, US recovered.
1 previous update
Network Dropouts in Germany
Resolved Nov 24, 2025 at 06:30pm UTC
The situation seems to have stabilized for now. We're still working on finding a long term fix to this.
Apologies for the inconvenience caused. If you have any questions or are experiencing timeouts, please open a ticket through the billing area.
3 previous updates
Game Panel is down
Resolved Nov 18, 2025 at 11:58am UTC
Game Panel recovered.
1 previous update
Florida, US is down
Resolved Nov 15, 2025 at 12:46pm UTC
Florida, US recovered.
3 previous updates
Texas, US is down
Resolved Nov 14, 2025 at 03:38am UTC
Texas, US recovered.
3 previous updates
wh-backup-va01 is down
Resolved Nov 08, 2025 at 02:38pm UTC
wh-backup-va01 recovered.
1 previous update
Texas, US and Florida, US are down
Resolved Nov 05, 2025 at 11:56pm UTC
The issue appears to have stabilized. We will continue monitoring the situation and intervene if necessary.
4 previous updates
Some services are down
Resolved Nov 04, 2025 at 05:38pm UTC
The issue appears to have stabilized. We will continue monitoring the situation and intervene if necessary.
2 previous updates